A girl is sad that her Boyfriend is leaving for another town. But he assures that they will be in constant
touch. How? Through the Blackberry Messenger!!
This is the theme of the advertisement which Blackberry is broadcasting on radio these days.
My first reaction was that of a shock!
My first thought was that it must be BlackCHERRY - one of the numerous duplicates that Times of India proudly
advertises everyday. But No. This was the same business smartphone which last known had a significant
aspiration value linked to it. No doubt new models have been introduced, the prices have dropped making it much
more affordable. But still, if you draw the mindmap of the brand, the strongest link still is a "business
phone". An advertisment involving teenagers with the Blackberry Messenger being projected as the USP is totally
unexpected.
Is this a strategy to target an altogether new segment by blackberry(RIM) or is it just a random short term
tactic to meet some sales targets? Are there more 'cool' phones coming in from the RIM stable to accompany the
'smart' ones. Or is it that the choice of the generation today is more smart than cool.
There seems to be a trend of having connectivity on the go with everyone wanting to share their minds on FB,
Twitter there and then rather than waiting to get to a laptop.(which also augments the need for a qwerty
keypad)
It may well be an attempt to build a loyal base of customers who start off with BBs in college and then go onto
better models as they rise in their professions later on - something which I feel Nokia has done successfully.
It basically ends up in a throw up between exclusivity and volumes. With their exclusivity of services like
Push mail already in doldrums with n number of mobile devices having the similar features, guess the way to go
for BB is to drive up the volumes.
One challenge that they will face with this segment is the price of data services - which are still steep.
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